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Programs Manager

Location: National Music Centre, Calgary
Reporting to: Director of Programs

Commitment to Diversity and Inclusion

National Music Centre (NMC) believes in the power and importance of diversity and inclusion both in music and in the workplace. We ensure equal opportunity for all qualified applicants and encourage people of all visible minorities, including Indigenous applicants, and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

About this Position

The Programs Manager will lead an innovative team in the conception, development, planning, delivery, management, and evaluation of on-site and digital programs for National Music Centre (NMC). Programs at NMC connect audiences through music, story, and experience, and encompass a wide range of activities for diverse audiences. NMC programs include live music performance; education, school, and after-school programs; artist residencies and development programs; public programs, lectures, and panel discussions, and other programs designed to promote the love, sharing, and understanding of music.

Key responsibilities include, but are not limited to:

  • Under established guidelines, the development, implementation, and management of programs designed to connect and engage Studio Bell visitors of all ages
  • Working with programming, development, and other teams to develop education, public programs, artist development, and live music programs that serve the mandate, mission, and organizational goals of NMC
  • Development of new digital program offerings designed to connect learners remotely
  • Oversight of budget, design, delivery and evaluation of programs
  • Leading and managing a team of salaried and part time programming staff
  • Keeping abreast of contemporary standards and practices for education programs in Canada
  • Analyzing and understanding the needs of school-aged children, teachers, and other stakeholders
  • Building and fostering relationships with stakeholders, including local, regional, and national educational communities, academic institutions, music educators, music organizations, associations, museums and other arts organizations locally, nationally and internationally
  • Analysis of trends in digital learning
  • Supporting special projects such as events and efforts arising from other program streams or organizational activities
  • Working with strategic partners to execute existing agreements and to seek opportunities to increase the extent or quality of these partnerships
  • Liaising directly with program partners and sponsors
  • Working closely with the marketing team to ensure digital and physical promotional collateral is produced on schedule and within budget

The successful candidate will possess the following skills and attributes:

  • A friendly, positive attitude and solution-based approach to problem solving
  • A minimum of five years of experience developing, managing, delivering, promoting, and evaluating music and education-based programming on a municipal, regional, national and/or international basis
  • Experience coordinating and managing employees, including recruiting, mentoring, and training
  • Experience developing digital/online programs
  • A broad network in a wide variety of music disciplines (ie. pop, rock, classical, country, blues, jazz, electronic, world, folk et al) with regional, national, and international connections in music and music education
  • An undergraduate degree or equivalent experience in education, museums programming, music programming, or appropriate discipline
  • Familiarity with trends in education and public programming at museums and cultural institutions, including live interpretation and discovery spaces for younger audiences, with a focus on digital learning and outreach
  • Possession of superior writing and oral presentation skills
  • Possession of excellent organizational, leadership, conflict management, and training skills
  • Adaptable, flexible, and effective in an active team environment
  • Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency
  • Proficiency in both MAC-based and PC-based computer platforms
  • Project management experience an asset
  • Music performance capabilities an asset
  • Experience in developing projects in a cultural context

Key Relationships

  • Director of Programs
  • Programs Coordinator
  • Senior Programmer, Education and Digital Programs
  • External programming partners, artists, presenting organizations

This position is a full-time position and qualified applicants should send resume and cover letter to Adam Fox, Director of Programs ( on or before October 8, 2021.

National Music Centre offers a competitive salary and benefits package including:

  • Salary range for this position: $50,000-$60,000 depending on education and experience
  • Dental care
  • Employee assistance program
  • Extended health care
  • Paid time off
  • RRSP match