Know Before You Go

NMC and Craig Senyk Initiatives Present: Heartstrings and Honky Tonks

Location: Studio Bell, 850 4 Street SE Calgary

Studio Bell Doors: 10:00 am
Performance Hall Doors: 1:00 pm
Show: 2:00 pm

When should I arrive?

Studio Bell opens at 10:00 am. Your ticket includes general admission to the museum, and guests are encouraged to arrive early and explore. Please ensure you are seated by 1:45 pm, as this is a live broadcast.
The event will take place on Level 2 in the Performance Hall.

Where can I park? Is Studio Bell easy to access?

Street parking is available along 8 Avenue SE, with two paid public lots located on the north and south sides of the street.
Please note: The Indigo lot directly north of Studio Bell is not owned or operated by the National Music Centre and only accepts payment through the mobile app (no on-site kiosk).
Studio Bell is centrally located and easy to reach by car, Calgary Transit, rideshare, or on foot. Friendly staff and volunteers will help guide you from the entrance to your seats. Learn more at studiobell.ca/getting-here.

Will there be food and drinks?

Yes! Drinks and snacks will be available at the bars on Level 2, with London Service available for intermission.
Food and drinks are permitted in the performance hall, but not allowed in museum exhibit spaces.
You can also check out the NMC Gift Shop and Café on Level 1 of Studio Bell, where you’ll find coffee, pastries, and light lunch options.

Is there museum access before the show?

Yes. Your ticket includes general admission to the museum.
If you plan to explore beforehand, please ensure you are seated by 1:45 pm in the Level 2 Performance Hall.

Where will I sit?
This event offers general admission seating, available on a first-come, first-served basis. We recommend arriving early to secure your preferred seat.
- Performance hall doors open at 1:00 pm
  *Timing may be subject to change based on soundcheck requirements.
The theatre accommodates 264 guests, and every seat offers an excellent view of the stage

Does this show have an intermission?

Yes. There will be a 20-minute intermission, with bar service available.

Where can I find accessibility information or accessible seating?

Accessibility details can be found here. For questions or to make arrangements, contact us at info@studiobell.ca or 403-543-5115.

Will I get reminders before the event?

Yes, ticket holders receive an email reminder one day before the event with details, timing, and venue information.

Do you offer refunds or exchanges?

Policies vary by event. For specific questions, please contact our team and we will be happy to help.

Questions? Please contact us at info@studiobell.ca or 403-543-5115.